You may cancel your sponsorship at any time by logging in and selecting the 'Sponsorship Cancel' page available in the SPONSORS menu of the nav bar or via the link in the website footer. PLEASE NOTE that cancellation of your sponsorship is effectively immediately. This means that cancelling mid-way through your billing cycle will prevent you from accessing any future posts that would be part of that billing cycle. If you're going to terminate your sponsorship we suggest doing so the day before the last day of your billing cycle. We are unable to issue partial refunds for cancellations.
Since sponsorship content is made available to you immediately upon sign-up we do not offer refunds for sponsorship fees. If you upgrade to a higher sponsor level within the same calendar month of initial sign-up we will refund the cost of your lower sponsorship fee upon request submitted to us via our contact page. We will consider refund requests of special circumstances if submitted to us in writing via our contact page or emailed directly to [email protected]